- Intown Auto Care
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We are highly recommended by verified reviews
Intown Auto Care
404-377-0202
641 East Lake Drive
Decatur, GA 30030 33.759553 -84.304799
http://intownautocare.mechanicnet.com/
404-377-0202
641 East Lake Drive
Decatur, GA 30030 33.759553 -84.304799
http://intownautocare.mechanicnet.com/
4.89/5.00 average rating
587 reviews
587 reviews
[ Write a Review ]
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| I trust Brian and that's saying a lot for someone who has been shafted by auto mechanics in the past . I like the atmosphere at intown. I find everyone that works there not only competent and knowledgable but accessible and courteous. Jasmine Guy |
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| Simply the best - for professional and complete care for the car. Really glad Intown is here! |
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| I was really happy with my experience with them. I called and was able to get a same day appointment and it was actually cheaper than the quote I got from the dealership (break work done). Also, they were honest about what work actually needed to be done now and what could wait a little longer. I am definitely coming back when I need future services for my vehicle. |
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| Once again I must thank Intown Auto Care: When fixing a window issue on my car, they noticed a potentially expensive problem with the exhaust system. Instead of just informing me that the repair would get much more expensive, they did some research and then called me that VW might have an extended warranty for that issue and that I might save a lot of money going to an official dealer. They were right! |
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| Great service and turnaround time - and especially appreciate the professional check of my 22 year old car that keeps it humming. Brian and his crew are really the best - I really trust their work. |
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| You rock. Lee Taylor 404-218-4126 |
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| Intown Auto Care has performed work for me several times. Each time I have been genuinely happy with the service I have received. |
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| It's great to have an excellent shop right in our neighborhood! |
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| You guys are always professional and honest about what the vehicle needs and the cost. Thank you... |
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| In Town Auto is great. They communicated well with me and completed work in a timely manner as promised. |
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| As always, great customer service. Friendly and Respectful |
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| Intown mechanics did everything but rebuild my car and eventhough it took forever the car now runs like it was brand new. Everyone was especially helpful and Brian is top notch. Thanks and hope to see you again. Richard Joiner A SATISFIED CUSTOMER! |
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| I tried IAC for the first time when I was in desperate need of repair for a tire that was going flat. I rolled into their lot just as they were closing the doors for the day, but they still agreed to patch the rapidly deflating tire. After taking the tire off, they showed me that the tire itself had a huge gash in it and needed to be replaced, along with the other tire on that side of the car. The tires had extremely uneven wear and they suggested that this was due to an alignment problem. Long story short, they kept the car and did the alignment and replaced the tires. I also asked them to look at a couple of other things that I thought were indications of problems with the car that 2 previous mechanics hadn't been able to diagnose. Not only did they not charge me for the time to look at those things, they found out what the problems were, fixed them, and there is a HUGE improvement in the way the car drives. Finally, when I learned that my GPS was stolen out of the car while it was in the shop, IAC didn't miss a beat in offering to replace the item. Thankfully, the item was recovered by the police, so they won't need to replace it afterall. I highly recommend Intown Auto Care! |
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| 5 stars always- all of you are the BEST- identifying problems before they happen in my 21-year old car and doing superb repairs at a reasonable cost. I can't thank you enough for the great work you do! |
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| ITA's work and professionalism inspires confidence, trust and loyalty in its customers. I am an ITA'er. |
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| Thanks,Brian, for always having a can do attitude! I appreciate you and the guys for keeping my cars in great shape! Pam |
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| My experience with Intown AutoCare was a huge disappoint. Simple mistakes were made; such as the wrong size transmission pan placed on my car which, in turn, caused a mess all over my driveway and required a return visit and 2nd day w/o my car. The customer service is poor. The manager, while polite and courteous on the phone, was very casual and did not display any sense of urgency or regret that the work performed was unsatisfactory. Requesting a simple diagnostic update proved almost impossible. I also found the rates expensive; I was quote over $500.00 from Intown, and when I checked with another NAPA certified Autocare center less then 15miles away, the same work, same part was 50% LESS. I?ve taken my business elsewhere. |
