- Intown Auto Care
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We are highly recommended by verified reviews
Intown Auto Care
404-377-0202
641 East Lake Drive
Decatur, GA 30030 33.759553 -84.304799
http://intownautocare.mechanicnet.com/
404-377-0202
641 East Lake Drive
Decatur, GA 30030 33.759553 -84.304799
http://intownautocare.mechanicnet.com/
4.89/5.00 average rating
592 reviews
592 reviews
[ Write a Review ]
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| I tried IAC for the first time when I was in desperate need of repair for a tire that was going flat. I rolled into their lot just as they were closing the doors for the day, but they still agreed to patch the rapidly deflating tire. After taking the tire off, they showed me that the tire itself had a huge gash in it and needed to be replaced, along with the other tire on that side of the car. The tires had extremely uneven wear and they suggested that this was due to an alignment problem. Long story short, they kept the car and did the alignment and replaced the tires. I also asked them to look at a couple of other things that I thought were indications of problems with the car that 2 previous mechanics hadn't been able to diagnose. Not only did they not charge me for the time to look at those things, they found out what the problems were, fixed them, and there is a HUGE improvement in the way the car drives. Finally, when I learned that my GPS was stolen out of the car while it was in the shop, IAC didn't miss a beat in offering to replace the item. Thankfully, the item was recovered by the police, so they won't need to replace it afterall. I highly recommend Intown Auto Care! |
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| 5 stars always- all of you are the BEST- identifying problems before they happen in my 21-year old car and doing superb repairs at a reasonable cost. I can't thank you enough for the great work you do! |
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| ITA's work and professionalism inspires confidence, trust and loyalty in its customers. I am an ITA'er. |
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| Thanks,Brian, for always having a can do attitude! I appreciate you and the guys for keeping my cars in great shape! Pam |
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| My experience with Intown AutoCare was a huge disappoint. Simple mistakes were made; such as the wrong size transmission pan placed on my car which, in turn, caused a mess all over my driveway and required a return visit and 2nd day w/o my car. The customer service is poor. The manager, while polite and courteous on the phone, was very casual and did not display any sense of urgency or regret that the work performed was unsatisfactory. Requesting a simple diagnostic update proved almost impossible. I also found the rates expensive; I was quote over $500.00 from Intown, and when I checked with another NAPA certified Autocare center less then 15miles away, the same work, same part was 50% LESS. I?ve taken my business elsewhere. |
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| I highly recommend this place. Brian, the owner/manager, is very knowledgeable and listens to customer's requests and concerns. He also goes out of his way to help if you have some kind of emergency. I moved to Atlanta three years ago and have been to several different places; I will stick with this one! |
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| Thanks so much for the quick service and diagnosing what the REAL problem after the Honda dealer told me I needed a new transmission. Will be back when my car needs its next oil change! |
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| I really trust these guys... that's a great thing! |
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| We've been customers for several years now, and I must say that we are so pleased to have Intown Autocare as our maintenance and repair shop. You are extremely reliable, honest and seem to authentically care for the wellbeing of our family through the service of our vehicles. Thank you so much! We look forward to many more years with you as well as recommending Intown Autocare to anyone whose looking for a mechanic! |
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| Intown Auto Care was recommended to me by Kauffman Tire when they couldn't do the work needed. Bryan was extremely up front and honest with everything - this allowed me to feel very comfortable. They did exactly what they said they would do at the exact price and the truck runs great. I will not hesitate to go back for more service as needed. George |
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| Excellent service as always |
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| always honest, always good, alwasy friendly |
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| I have been very please with the work and service provided. Attention to my needs have been high. They have a lot of business and with that being said sometimes the wait can be a little long. But I do not mind knowing that I will be take care of. I have my truck into them for the second time and will use them from now on. G |
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| Thanks, again, for the great service, professional attitude. Brian should teach a class in how to make a client feel welcome, appreciated and special. |
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| Prompt and perfect service. Will definitely use again. |
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| They took care of us at the last minute right before a holiday weekend, called and confirmed which repairs we wanted to go through with before doing them, and even gave us a ride home. |
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| It is so nice to be able to take my car to a shop where I trust the owner. He has alwasy done the necessary work with out all the add-ons that I find the dealerships want to do. |
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| Always a pleasure! |
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| I love my new clutch! It makes the car run like new. And feels much more sporty. Thanks for recommending it. |
